Store Policy

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IMPORTANT INFORMATION REGARDING THE USE OF THIS SITE

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Ridgeback Apparel as a lifestyle brand (collectively, “Ridgeback apparel” or "we", "us", or "our") respects the privacy of all of our visitors and pledges to provide you with the best online experience possible. This Ridgeback Apparel Privacy Policy (“Privacy Policy”) describes what information we collect from you, how we may use it and the steps we take to ensure that it is protected. By accessing or using this website, mobile application or other Ridgeback Apparel product or service on any computer, mobile phone, tablet, console or other device (collectively, "device"), you consent to our privacy policy.

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COLLECTION AND USE OF PERSONAL INFORMATION

 

We collect information you give us or permit us to access. Information may include, but is not limited to, your name, image, date of birth, email and physical address, IP address, telephone number or mobile number, gender, contact lists, social media information, location (including GPS) information, activity and performance information, and when necessary, credit card information.​

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DISCLOSURE AND RETENTION OF PERSONAL INFORMATION​

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Ridgeback Apparel will share your personal information internally with those staff members who need it to complete any purchase or carry out your instructions regarding the receipt of marketing information. We will not disclose your personal information to any unaffiliated third party without your written consent unless required to do so by law.

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Ridgeback Apparel keeps your personal information for as long as required to fulfill the purpose for which it was collected. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. In some cases, such as credit- or debit-card purchases, we are required by law to keep your personal information for a specified period of time. For those customers who have registered for the mailing list, their personal information is kept until we are notified that they no longer want their information stored.

 

MARKETING INFORMATION​

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Ridgeback Apparel does not sell or otherwise share your personal information with unaffiliated third parties, such as advertising agencies or marketing companies. We only send marketing information to those customers who specifically sign up for our mailing list. Customers can opt-out of receiving information by using the "unsubscribe" option in any marketing e-mail that they receive.

 

INFORMATION VOLUNTARILY PROVIDED

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There are times when you may provide information to us voluntarily. This occurs when you provide your feedback to us though e-mails, return forms, letters or telephone calls. We use this information to respond to your query and to keep track of customer feedback.